This statement describes and explains how we may collect and use information pertaining yourself through our website. Should you have any questions on our privacy policies, please click here to send an email to us. We understand and respect the importance of your privacy. The only way we will get any kind of personal information is if you give it to us when we specifically ask for it. We ask you for personal information in a variety of circumstances such as:
- When you make a reservation or purchase something from our website or through our customer service team – by email, letter, fax, or on the phone
- When you register with us for promotions
- When you take part in surveys or provide us with feedback
All data we collect about you will be held under Indian law. When you provide information through the site you will be providing it to us as a whole, and should be aware that it may be accessed from countries whose laws provide various levels of protection for personal data, not always equivalent to the level of protection that may be provided in your own country. We use your Internet Protocol [IP] address to help diagnose problems with our server and/or to administer our Web site. We will not pass on any information about you to any third parties. We will restrict access to any Confidential Information provided by you to our employees, consultants, representatives, advisors and agents who need to know such information for the purposes of approving, evaluating or otherwise participating in the process of providing services and ensure that such employees, consultants, representatives, advisors and agents are fully aware of and agree to be bound by the terms of this statement in writing, prior to disclosure of such information to them. Anyone who is on either our mailing or e-mailing lists may elect at any time not to receive any future promotional information from us, or to have their details suppressed from our mailing lists.
When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make any purchase or sign up for one of our e-mail newsletters or other services as described below:
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third – party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to this and other websites in order to provide advertisements about travel – related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.
From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. i.e. to say if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website easier to use.
Sharing of your Personal Information
When you reserve or purchase travel services through the Website, we must provide certain of your Personal Information to the airline, hotel, car – rental agency, travel agency or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us. We use non – personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Occasionally, rahejavacations.com will hire a third party to act on our behalf for projects such as market – research surveys and contest – entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties, alliance partners, or vendors are to be used solely for completing the specific project, and the usage of that information will be in compliance with the TRAI regulations.
Opt-out of receiving our promotional e-mails At any time, you may unsubscribe from our Real Deals, Insider, or other newsletter or similar services through the My Account link. As a member or promotion/sweepstakes entrant, you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new rahejavacations.com services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please click on the “unsubscribe” link or follow the instructions in each e – mail message or send us an email [email protected] rahejavacations.com reserves the right to limit membership to those who will accept e – mails. Members will be notified via e – mail prior to any actions taken.
Safeguards to protect your Personal Information All payments on the Website are VeriSign SSL secured. This means all Personal Information you provide on the Website is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the Website.
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